Bronze Remote Setup for Online & Mobile Access

Product Code: BRONZESETUP

Accessories - Bronze Remote Setup for Online & Mobile Access

Please contact our sales team for more information

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Features

  • Remote IP Camera Setup- With this service we remotely configure your PC and router, allowing you to watch a single IP camera remotely over the internet. All you have to do is screw it to the wall and plug it in
  • Simple Annual Subscription- Once your camera is all configured for remote access, we set up a simple Direct Debit annual subscription using our payment partners GoCardless, providing you with ongoing remote access and continued support for your connection
  • Completely Remote Service- We can do everything remotely on your own computer, no need to wait around for a tradesman
  • Configure Mobile Access- We will also set up mobile access for your camera, letting you view it from a smartphone or tablet
  • Dynamic DNS Setup- As part of the service we will also set up a web address of your choosing (subject to availability), through which you can securely log in to view your camera. This will save you hundreds of pounds over the course of the year compared to the cost of setting up a Static IP address for your recorder
  • Continuing Support- Unlike other CCTV companies, we won't charge you for reconnecting your system if your router needs resetting, changing or you change provider. It’s all included in the cost!
  • Multiple Users- Setting up a system for a company or organisation? We can add different levels of access, from admins who can adjust recording settings to guest users, who can only view cameras
  • Smart Camera Configuration- If you have a Hikvision security system, then the service also covers the configuration of one camera's smart features, such as line crossing, intrusion detection, smart tracking or number plate recognition. If you need more than one smart camera, then we can walk you through how to do this, or configure these as well for a small extra one-off charge. With our set up services your not on your own when optimising the cameras to work for you and enable you to get the right pop ups and notifications
  • This service package also includes setting up services such as Hikvision's Hik-Connect app, should we need to do this via a remote connection

Just give us a quick call after purchasing and we can book in a time slot with our helpdesk team. We only have a limited number of slots per day, so please bear in mind this may be up to a week after purchase

Description

Who is this service right for?

• Users with one IP camera connected directly to their network

Who is this service not right for?

• Users with more than 1 camera

• Systems with a remote access DVR or NVR

For these situations we recommend our silver, gold or platinum support packages, depending on the number of cameras you have

IP cameras are a great tool for securely monitoring your property whilst away, but they can sometimes be confusing to get up and running for people with no experience with networking or routers. That's why our simple to use remote setup service takes away the technical hassle of configuring an IP camera for viewing over the internet or on mobile.

After the initial setup, a simple annual Direct Debit subscription will then be set up for continued remote access via a secure web address.

Logging in remotely to your computer, one of our tech support agents will completely configure your software and router, as well as setting up a web address through which you can securely log in to see your camera's feed. The service usually takes around 30 minutes, during which time you can get our support agent to guide you through the process on the phone, or alternatively leave them to it if you'd prefer to have a cup of tea!

The service can also configure mobile access of your camera, setting it up so you can view it live on iOS, Android or Windows phone devices (depending on the camera's compatibility), allowing live viewing even when on-the-go. It also covers continuing remote support for the first month in case there are any initial teething troubles with the connection.

After purchasing, just give us a call and arrange a time for the set up that best suits you

What's in the box?

Technical Specification